Effective 17 August 2026

Privacy policy

Putova helps property owners, managers, and tenants work from shared rental records. This policy explains the information used to provide that service.

Information we process

Depending on how Putova is used, the service may process:

• Account details, including name, email address, phone number, role, and encrypted password credentials.
• Property and tenancy records, including properties, rental units, lease dates, rental amounts, deposits, contacts, identity details entered by a manager, and tenancy documents.
• Financial records, including payment amount, coverage period, method, reference, receipt, expenses, and payment proof uploaded by a tenant.
• Operations records, including maintenance requests, property assets, amenities, and related notes or attachments.
• Device information, including an app notification token when notifications are enabled.

How information is used

Information is used to authenticate users, keep rental records, calculate balances and reporting, create receipts, route maintenance and payment approvals, send requested reminders and notifications, support the service, and protect accounts from misuse.

Who can see information

Owners and assigned property managers can access records for properties they are permitted to manage. Tenants can access their own current tenancy, payments, receipts, payment proof requests, maintenance, and notifications. Service providers may process information only where needed to operate hosting, database, protected file storage, and notifications.

Storage and security

Putova uses protected database and file storage, encrypted network connections, password hashing, role-based access, signed private file links, and secure mobile session storage. No online service can guarantee absolute security, but access and retention are limited to what is needed to operate and protect the service.

Retention and deletion

Rental and financial records are retained while the workspace is active and as reasonably needed for legal, accounting, fraud-prevention, and dispute purposes. Account deletion can be requested through the account deletion page. Some records may be retained where required by law or where another party has a legitimate record-keeping obligation.

Choices

Users may decline push notifications in device settings. Property photos and most optional profile details do not have to be provided. Users may request access, correction, or deletion of their personal information through Putova support or their property owner or manager.

Children

Putova is a business and tenancy administration service and is not directed to children.

Contact

Questions about this policy can be sent to [email protected].