Putova support

How can we help?

For tenancy-specific questions, contact your property owner or manager first. For help with the Putova service, contact our support team.

Signing in

Owners and managers use the account they created. Tenants use the email and temporary password provided by their landlord or manager, then set a private password at first sign-in.

Payments and receipts

Confirmed payments appear in payment history. Tenants can submit payment proof for review, and official PDF receipts become available after approval.

Maintenance

Tenant requests are linked to the current rental unit. The landlord or manager reviews the request and records the approved expense.

Account and data

For corrections or account deletion, use the account deletion process or contact support from the email address linked to the account.

Email [email protected]